FAQ

Fiona aims to have your piece ready as quickly as possible. 

Please bear in mind that each Personalised Print is hand finished by Fiona with love, care and attention. We aim to have your piece ready for collection or in the post within 5 working days. If you have any questions about delivery times, please do not hesitate to contact us.

Learn more about delivery times and costs here. 

As we are one of the lucky villages to have retained our post office, all our orders are delivered by An Post.

Delivery time with An Post is 1-2 working days (domestic) and 5-7 working days (international). You can learn more about our delivery times here. 

Each bespoke piece of artwork is individually painted by Fiona. Your piece will be a one-of-a kind and so it takes a commission to take 3-4 weeks.

If you are tight for time, please get in touch and Fiona will do her best to get your piece ready in a shorter timeframe. To order a commissioned watercolour you will be asked to provide photographs etc. and we can chat on the phone to get a full understanding of what you would like.

Our online shop contains prints taken from Fiona’s original artwork.  Fiona stocks a wide collection of original artworks in her Gallery in Kilworth, Cork. The Gallery is a showcase of Fiona’s colorful and vibrant work and well worth a visit. You can see some of Fiona’s original artwork here.

Alternatively, you can commission a bespoke piece of original artwork. Simply contact Fiona to discuss sizes and prices. If you have images of the place you would like captured, or a particular colour scheme, you can email them to us.

Yes, when selecting ‘post and packaging’ in the checkout select ‘collect in our store’. Please allow between 5 and 7 days for your piece to be ready. You can call us on (025)27972 to check if your piece is ready for collection.

Yes, you can! We can securely place your order in a post box outside the Studio. Please get in touch and we can give you the details. The post box can fit the Personalised Prints or Limited Edition Prints (but not larger commissions or original paintings). More information on how to use the iBin is available here.

Simply contact Fiona to discuss design, sizes and prices. If you have colour charts, samples of carpets or furnishings and pictures, you can show them to Fiona so that your original artwork is perfect for the space.

As you will understand, we cannot accept returns on Personalised Prints. Please see our returns policy for details on returns.

When ordering we ask that you confirm the details you are providing. If you have made a mistake (it happens, we are all human) we will work with you to fix it. You will need to return the piece to us safely and we may need you to cover the cost of fixing the mistake. Please don’t hesitate to get in touch.

If the mistake is on our side we will work with you to fix it at no cost to you. Please get in touch if there is any issue with your order.

Fiona has designed bespoke gift boxes that your order will arrive in. The gift boxes are designed so that they are ready to give as a gift. Simply remove the address label and it is ready to go. You can see images of our gift boxes here.

Our boxes are 100% recyclable.

We have strived to keep our packaging as minimal as possible. Our boxes are made by the Irish company Zeus packaging.

We use as little plastic as possible in our packaging.